Flurn Privacy Policy



This Privacy Policy applies to Flurn Applications & Websites

The Flurn applications & websites (Includes  the Flurn Teacher/Educators App, Flurn Learners App,  and the Flurn website – www.theflurn.com andwww.flurn.in are hereinafter collectively referred to as the “Platform”) are operated by Flurn Technologies Private Ltd.

Throughout the site, the terms “Company”, “we”, “us” and “our” refer to Flurn Technologies Private Ltd. Flurn Technologies Private Ltd offers the Platform, including all information, tools and services available from this Platform to you, the “User”, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

We recognise the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on and other offline sources. This Privacy Policy applies to Flurn applications & websites current and former visitors to our website and to our online customers. By visiting and/or using our website & applications, you agree to this Privacy Policy.

Flurn is a property of Flurn Technologies Private Ltd, an Indian Company registered under the Companies Act, 2013 having its registered office at 91Springboard, 175, Bannerghatta Main Rd, Dollars Colony, Bengaluru, Karnataka 560076

Information we collect:


Contact information. We might collect your name, email, mobile number, phone number, street, city, state, pincode, country and ip address.

Payment and billing information. We might collect your billing name, billing address and payment method when you use our platform to pay Fees for services utilized. We NEVER collect your credit / debit card number or expiry date or other details pertaining to your credit / debit card on our website. Credit card information will be obtained and processed by our online payment partner RazorPay.

Information you post.We collect information you post in a public space on our website or on a third-party social media site belonging to TheFlurn.com.

Demographic information. We may collect demographic information about you, events you like, events you intend to participate in, tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.

Contacts. We use the contact permission to list contacts in phone while adding students to the className. The whole contact list is never transmitted and stored on our server.

Location.We use location permission if provided by the user to show nearby teachers for different categories like classical & modern dance, martial arts, keyboard, guitars etc.

Media/Files.Users can choose to share photos/video/files/docs with their className. These files will be not publicly accessible and is restricted to only the intended className group.

App info, crash logs and interaction data.We might collect crash logs, interaction and usage of app at aggregate level to identify & fix issues and provide overall better user experience.

Other information.If you use our website, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.

We collect information in different ways:


We collect information directly from you. We collect information directly from you when you register for an event or buy tickets. We also collect information if you post a comment on our websites or ask us a question through phone or email.

We collect information from you passively. We use tracking tools like Google Analytics, Google Webmaster, browser cookies and web beacons for collecting information about your usage of our website.

We get information about you from third parties. For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.

Use of your personal information:


We use information to contact you.We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.

We use information to respond to your requests or questions.We might use your information to confirm your registration for an event or contest.

We use information to improve our products and services.We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests.We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes.We may use information to protect our company, our customers, or our websites.

We use information for marketing purposes.We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy tickets from us we'll enroll you in our newsletter.

We use information to send you transactional communications.We might send you emails or SMS about your account or a ticket purchase.

We use information as otherwise permitted by law.

Storage of Information:


Our information storage infrastructure consists of servers deployed at several data centers; owned and operated by reputed partners or by us. All data storage by Flurn of your Personally Identifiable Information or Non-Personally Identifiable information, through your use of our services, you unequivocally consent to processing & storing in our data infrastructure. You understand that Flurn may continue to store your information after you cease to use our services or disable your use of, or access to our app.

We follow commercially reasonable & standard practices to ensure that your information is safeguarded against unauthorized access to, disclosure of, destruction/alteration of your personal information. Though we take commercially reasonable efforts to protect your personal, no software/service is completely safe. You understand and agree that Flurn cannot be held responsible for compromise of access to this information, loss/theft/ exploits through malware/software/hardware and that you provide all such information at your own risk.

Sharing of information with third-parties:


We will share information with third parties who perform services on our behalf.We share information with vendors who help us manage our online registration process or payment processors or transactional message processors. Some vendors may be located outside of India.

We may share information if we think we have to in order to comply with the law or to protect ourselves.We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business.For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy.We will inform you before we do this.

Opt-Out:


You can opt-out, at any time, if you prefer not to receive our communication/ continue your use of our services.To stop receiving our promotional emails/need us to remove all your relevant information, please email to [email protected] with your request. It may take about ten days to process your request. Flurn Technologies Private Ltd reserves the right to act or not act on any such requests. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.

Third party sites:


If you click on one of the links to third party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

Grievance Officer:


In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:

Mr. Lohith Vrushabendrappa
91Springboard, 175, Bannerghatta Main Rd
Dollars Colony, Bengaluru, Karnataka 560076
Email: [email protected]
If you have any questions about this Policy or other privacy concerns, you can also email us at [email protected]

Updates to this policy:


From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

Jurisdiction:


If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website’s terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

FLurn