The Flurn applications & websites (Includes the Flurn Teachers/Educators App, Flurn Learners App and the Flurn websites - www.theflurn.com and www.flurn.in are hereinafter collectively referred to as the “Platform”) are operated by Flurn Technologies Private Limited.
Throughout the site, the terms “Company”, “we”, “us” and “our” refer to Flurn Technologies Private Limited. Flurn Technologies Private Limited offers the Platform, including all information, tools and services available from this Platform to you, the “User”, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our Platform or using any of the features on the Platform, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink or on our website from time to time.
These Terms of Service apply to all Users of the Platform, including without limitation Users who are learners, parents,teachers, vendors, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our Platform. By accessing or using any part of the Platform, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the Platform or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current Platform shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our Platform. It is your responsibility to check this page periodically for changes. Your continued use of or access to the Platform following the posting of any changes constitutes acceptance of those changes.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
In the event that you are below the age of 18 years, it is assumed that you have obtained the consent of the parents or legal guardian and such use is made available by the parents or legal guardian. The Company will not be responsible for any consequence that arises as a result of misuse of any kind that may occur by virtue of any person registering for the services provided by the Platform.
You may not use our Platform for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You are responsible for maintaining the confidentiality of your account and/or password. You agree to accept responsibility for any and all actions that occur under your account and/or password, whether your password is with our Platform or a third-party service. You must notify us immediately if you become aware of any breach of security or unauthorized use of your account.
You may not use as a username ( or photos ) - the name ( photos) of another person/entity that is not lawfully available for use or is subject to any trademark / rights of another person or entity other than you, without appropriate authorization.
You may not use as a username any name that is offensive or obscene. A breach or violation of any of the Terms will result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, disclose confidential information or exploit any portion of the Platform / Service, use of the Platform / Service, or access to the Platform / Service or any contact on the Platform through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
We are not responsible if information made available on the Platform is not accurate, complete or current. The material on this Platform is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this Platform is at your own risk.
This Platform may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this Platform at any time, but we have no obligation to update any information on our Platform. You agree that it is your responsibility to monitor changes to our Platform.
We enable payments via third party payment processing partners and the User should take care not to share his personal Credit / Debit / UPI pin or OTP with any third party intentionally or unintentionally. We will never solicit such transaction PINs or OTP over calls, emails or otherwise.
We shall not be liable for any fraud due to the sharing of such details by the User.
We reserve the right to charge fees or change our billing policies from time to time. The company, at its sole discretion, may introduce new offerings, services or products or modify existing offerings in the Platform at any time. Such changes will automatically become effective once implemented, immediately. You shall be responsible for any taxes, compliances with existing laws while making payments to the company.
We reserve the right to refuse any payment transaction you place though us.
Company shall have the right to correct any errors in the pricing or transaction charges or refund such payments collected, if any, within 90 days of such action being taken. We reserve the right to limit or prohibit transactions that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. While availing any of the payment methods available on the Platform, the Company shall not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to lack of authorisation, additional transaction fees , exceeding User set limits on the payment instrument or decline of transaction Any payments you make to us will be subject to applicable taxation laws, including withholding tax (TDS), GST etc. You also, hereby confirm that you are not registered or required to be registered under the applicable Goods and Services Tax Act for receiving any payment. Accordingly, you confirm that the goods and services tax (GST) is not applicable to the services provided by you through the Platform. In the event that the GST is applicable on the services provided by you, you shall intimate us about the same at least 30 (ten) days in advance through written communication sent to [email protected] along with details of GSTIN. Further, in case of any tax, penalty or other costs incurred by us due to the afore-mentioned aspects of GST, such implications including but not limited to taxes, interest and penalties, shall be immediately reimbursable by you to us.
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Certain content, products and services available via our Platform may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy please see the link -> https://www.flurn.in/flurn-privacy-policy/ When You use the Platform or send emails or other data, information or communication to the Platform, You agree and understand that you are communicating with the Company through electronic modes and other telecommunication modes and by using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send via any and all electronic, digital and other telecommunication modes including Whatsapp, SMS , Emails & Calls. However, you may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or by emailing at [email protected]. The User(s) expressly grants permission to the Company to contact the Users through Whatsapp, SMS , Emails & Calls and holds the Company indemnified against any liabilities including financial penalties, damages, expenses in case the User’s mobile number is registered with Do not Call (DNC) database. By registering yourself, you agree to make your contact details available to Our employees, associates and partners so that you may be contacted for support, information and promotions through Whatsapp, SMS , Emails & Calls etc.
Occasionally there may be information on our Platform or in the Service that contains typographical errors, inaccuracies or omissions that may relate to content, course material, offerings, pricing, promotions, offers, availability etc. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information in the Platform or on any related website/app is inaccurate at any time without prior notice. We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Platform or on any related website, should be taken to indicate that all information in the Platform or on any related website has been modified or updated.
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information;(g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet (l) any other purpose which violate any applicable law(s). We reserve the right to terminate your use of the Platform or any related website for violating any of the prohibited uses.
We do not guarantee, represent or warrant that your use of our service or Platform will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service or Platform will be accurate or reliable. You agree that from time to time we may remove the Platform for indefinite periods of time or cancel the service at any time, without notice to you.You expressly agree that your use of, or inability to use, the Platform is at your sole risk. The Platform and all products and services delivered to you through the Platform are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall the Company, directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
You agree to release Flurn Technologies Pvt. Ltd. from any liability, now or in the future, including but not limited to, any injury incurred during or after participation in Flurn programs.
You agree to indemnify, defend and hold harmless Flurn Technologies Private Limited and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this Platform or in respect to The Platform constitutes the entire agreement and understanding between you and us and govern your use of the Platform, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
These Terms of Service and any separate agreements whereby we provide you Services / access to the Platform shall be governed by and construed in accordance with the laws of India and any disputes relating to these Terms of Services and other Agreements will be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka , India.
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our Platform or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
If you wish to cancel any transaction, please send us an email request at [email protected]. The following policy will be followed in case of all cancellation and refund requests:
In case of group classes, the classes will be counted for missed classes as the teacher is coming all the way to the apartment and taking classes.
We appreciate your understanding that our instructors put in considerable effort to travel to your apartment for scheduled classes. When a class slot is reserved for you, it prevents the instructor from taking on other commitments during that time. Additionally, we incur costs related to booking the slot at your apartment.
However, in response to parent feedback, we are pleased to introduce an industry-first “pause” feature.
Discounted plans are a convenient option for prepaying your Flurn classes and enjoying significant discounts when you pay for 3 or 6 months. Currently, we offer a 3-month plan (24-class) and a 6-month plan (48-class). When you purchase a 3-month plan, you will have access to attend the next 24 Flurn classes held in your apartment.
We recognize that students may have school exams or plan vacations that require a short break from their regular classes. During these times, you can utilize your pause credits to temporarily halt your sessions. While your classes are paused, you will not be charged, and your remaining session balance will stay intact. We’ll notify you a day before your classes resume.
You can earn pause credits under the following circumstances:
You can pause the classes in Flurn Learner’s app as long as you have “pause credits.”
There is no minimum number of classes that must be paused, but we suggest using your pause credits for extended breaks like exams, out-of-town vacations, etc.
Flurn Personal Classes are held in the comfort of your home. Private classes can be 1:1 or have up to 4 students in one batch.
If the teacher cancels a class, it will not be counted towards your sessions. Any class cancellation by Flurn will always be compensated.
Private classes offer you the flexibility to cancel a session if necessary. However, please ensure that you provide at least 12 hours’ notice before the class is scheduled to begin. If cancellation is not made within this time frame, the session will still be counted, as the instructor’s slot has been reserved specifically for you, preventing them from accepting other engagements.
The session packs you purchase have a specific validity period, during which the classes must be utilized:
If your pause period is two weeks or less, the same teacher will be reassigned to your batch. For pauses longer than two weeks, we will make every effort to reassign the same teacher, though this cannot be guaranteed. Please be aware that extended pauses can affect the teacher’s earnings, which may influence their availability.
Questions about the Terms of Service should be sent to us at [email protected].